1. Introduction
This website is operated by NDT Inishowen ("we", "our", or "us"), a company incorporated in Ireland with registered address at Lisnakelly, Buncrana, Co.Donegal, F93 KD27, Ireland.
We are committed to protecting your privacy and complying with applicable data protection laws, including:
- The General Data Protection Regulation (EU) 2016/679 (GDPR)
- The Irish Data Protection Act 2018
- Relevant international data privacy frameworks, as applicable to our global users
This Privacy and Cookie Policy explains how we collect, use, share and protect your personal information when you use our website (ndtinishowen.ie), including any associated services, such as contact forms and embedded content.
By using this website, you agree to the terms of this Policy.
2. Legal Basis for Processing (GDPR Compliance)
Under the GDPR, we must have a lawful basis to collect and process your personal data. The lawful bases we rely on include:
- Consent - When you voluntarily provide information (e.g. via forms)
- Legitimate Interests - For basic analytics, spam prevention and site functionality
- Legal Obligation - To comply with Irish or EU laws
- Contractual Necessity - When processing is required to fulfil your requests
You may withdraw your consent at any time by contacting us (see Section 11).
3. Information We Collect
a) Personal Information You Provide
When you submit forms on our site (such as contact or inquiry forms), we may collect:
- Your name
- Your email address
- The contents of your message or inquiry
- Any other personal data you choose to provide
This information is used solely for the purpose of responding to your request.
b) Automatically Collected Data
We may collect certain technical information automatically through cookies and similar technologies:
- IP address
- Browser and device type
- Operating system
- Pages visited
- Date and time of visit
- Referring URL
This is used to analyse trends, administer the site and improve user experience.
4. How We Use Your Information
We use your information for the following purposes:
- To respond to your queries or contact requests
- To operate, secure and improve the website
- To protect against fraud and abuse (via tools like reCAPTCHA)
- To comply with applicable laws and legal processes
5. Third-Party Services
We use the following third-party services, each governed by its own privacy policies:
a) EmailJS
Used to forward messages submitted through our contact forms. EmailJS acts as a data processor and does not retain submitted information beyond what is necessary to relay the message.
b) Google reCAPTCHA v2
Used to prevent spam and abuse on our forms. Google may collect information such as IP address, device details and browser configuration.
Google Privacy Policy
Google Terms of Service
c) Embedded Google Forms (and linked Google Sheets)
We may embed Google Forms to collect input. Data submitted through these forms is stored securely in our associated Google Sheets.
d) Embedded YouTube Videos
YouTube (owned by Google) may collect usage data, including cookies and IP address, when you interact with embedded videos.
6. International Data Transfers
As an Irish-based company, your data may be processed in Ireland or the European Economic Area (EEA). However, we use services (e.g. Google, EmailJS) that may store or process data outside the EEA (e.g. in the USA).
When data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as:
- The use of Standard Contractual Clauses (SCCs) approved by the European Commission
- Data processing agreements with third parties that ensure GDPR compliance
7. Your Data Protection Rights
Under the GDPR and Irish law, you have the following rights:
- Right to Access - Request a copy of your personal data
- Right to Rectification - Request correction of inaccurate or incomplete data
- Right to Erasure - Request deletion of your data (right to be forgotten)
- Right to Restrict Processing - Request to limit how we process your data
- Right to Object - Object to processing based on legitimate interests
- Right to Data Portability - Request your data in a structured, machine-readable format
- Right to Withdraw Consent - Withdraw your consent at any time
- Right to Lodge a Complaint - With the Irish Data Protection Commission (DPC): https://www.dataprotection.ie/
To exercise any of these rights, contact us at: info@ndtinishowen.ie
8. Cookies and Similar Technologies
What Are Cookies?
Cookies are small text files placed on your device when you browse our site. They help us:
- Maintain session state
- Prevent spam and abuse
- Improve site performance
- Track usage (for analytics)
Types of Cookies We Use
| Type | Purpose |
|---|---|
| Essential | Required for basic and core site functionality (e.g. forms) |
| Security | Used by Google reCAPTCHA to block abuse and prevent spam/fraud |
| Analytics | Monitor site performance and usage, track user interactions (aggregated and anonymous) |
| Embedded Content | Set by YouTube and Google when videos/forms are used |
You can control or disable cookies via your browser settings.
Consent to Cookies
Upon your first visit, you will be prompted to accept or decline non-essential cookies. We honour your preferences and allow you to modify your cookie settings at any time.
9. Data Retention
We only retain your personal data for as long as is necessary to fulfil the purposes outlined in this policy, or to comply with legal and regulatory requirements. Unsolicited contact form data is typically stored for no more than 12 months.
10. Children's Privacy
This website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13, except where such information is voluntarily provided by a parent or legal guardian in connection with our professional services.
We handle all personal data, including that of children, in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR), the Irish Data Protection Act 2018 and where relevant, international frameworks such as the UK Data Protection Act 2018 and the Children's Online Privacy Protection Act (COPPA) in the United States.
If you believe that we have collected personal information from a child without the necessary parental or guardian consent, please contact us immediately. We will act promptly to review the concern and where appropriate, securely delete the data in compliance with our legal obligations.
11. Contact Us
If you have questions or concerns about this Privacy and Cookie Policy or wish to exercise your rights, please contact us at:
NDT Inishowen,
Lisnakelly,
Buncrana,
Co. Donegal,
F93 KD27,
Ireland.
12. Updates to This Policy
We may update this Privacy and Cookie Policy from time to time to reflect legal, technical, or business changes. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.